Mad About Horror Reviews

Mad about horror are a very dishonest company, I ordered the neca lifesize chucky and Tiffany in August 2019 and it said on there website if I ordered in August I'd get the dolls for 449.95 but if I ordered after August the price would be 489.95, so I ordered in August to get the 449.95 price, but then when they got the dolls in stock may 2023 they said they where going to charge me 539.95 for the Tiffany and 554.70 for the chucky. I told them I should have been informed this much sooner, and they said they emailed everyone and I must have slipped between the cracks? And that they had cancelled everyone's order?? and refunded everyone and again I must have slipped between the cracks, yet when I spoke to another member of staff they said they raised the prices to mach inflation, so they added over £200 extra to the agreed price, and told me if I was not happy just to cancel the order, if they had told me they were going to pull this scam sooner, I would have ordered from someone else, I personally will NEVER pre order with them again, so the £200 they scammed off me they will loose in further sales they won't have from me. This year I will be ordered my tots pizza face head and tots tommy head from someone else, I know they will not be bothered by loosing 1 loyal customer but if they keep using these underhanded tactics they will gain a bad reputation.

Bought a lot of Neca figures from this site and they look incredible. They don't sell you crappy overpriced bootleg figures it's all legit from NECA and I can't wait to see what other figures or masks they'll sell in the upcoming future.

All I can say is what a fantastic company. Couldn't be happier with my item. They informed me when is was coming into stock. Great communication. Delivery was fast and packaged well. Will definitely buy from them again. Thankyou.

Easy to order, really fast service and item was amazing quality

My order arrived damaged and it’s been 4 days and still no email response

Excellent company, delivery was perfect and the mask was even better! Have another preorder already placed!!

Customer service is exceptional. All items come in immaculate condition.

Thank you. I cannot wait to order again.

I've made several purchases from this company now, and I have to say that they are honestly the best experience that I've ever had for buying online.

Every purchase that I've made from 'Mad About Horror' has been sent out to me splendidly and securely packaged.

Every purchase has been dispatched the same day that I've placed the order, or the very next day if placed out of office hours.

When contacted and spoken to by email, all their responses where prompt concise, supportive and always polite and friendly.

I would say that this is the best experience shopping online, that I have ever had in 10 years of shopping online. This is a company that you can buy from with confidents, and I recommend them heartily.

From this horror geek, a big thank's Mad About Horror for all the great purchases I've made with you guys and gals to date.

And you can look forward to receiving many more orders from me in the future!

Great service, precise shipping, all-around neat stuff!

Mad About Horror are my go to online store for anything horror related. The team there deliver amazing customer service. My items are always packed incredibly well within bubble wrap and a tough cardboard box. They are seamless with everything they do

Great company. Items are dispatched very quickly and customer service were really helpful too!

Will def be a returning customer

Brilliant service, great website. A wonderful array of items at reasonable prices.

Guess I’ll say five star seeing the order was done fast. Just don’t know how long it’ll actually take to get to the US states.

Another exceptional service by madabouthorror. I always find their communications incredible (quick, fast, friendly and honest), plus their service one of the best. For example, recent order placed yesterday..... Came today. Well boxed and how we would love it to arrive. For tots, horror figures etc. In the UK..... Wouldn't go anywhere else. Even if you find 50p etc. cheaper, trust me the difference is well worth the service you get! But for most part their prices are good/ fair.

They have a Good range of products. Quick delivery which is reusable. Nice people to talk to if you have any questions.